Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Delivery times depend on your location and the shipping method selected. Standard shipping usually arrives within 3-5 business days. Express options are faster.

Do you ship internationally?
Yes! We deliver to many countries worldwide. Shipping costs and times vary by destination. Check our shipping policy at megantamte.com for details.

Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking link via email to monitor your package.

What if my order hasn’t arrived?
If your order is delayed, please check the tracking information first. For further assistance, contact our customer service team through megantamte.com.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery, provided items are unworn, with tags attached. Visit megantamte.com for return instructions.

How do I exchange an item?
Exchanges are subject to availability. Start the process by initiating a return and placing a new order for the desired item.

When will I get my refund?
Refunds are processed within 5-7 business days after we receive your return. The timing depends on your payment method.

Payments & Discounts

Which payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for safety.

How do I use a promo code?
Enter your code at checkout in the designated field. Discounts apply automatically if valid.

Why isn’t my discount code working?
Promo codes may have expiration dates or usage limits. Double-check the terms or contact us via megantamte.com for help.

Product & Sizing

Where are your products made?
Our collections feature globally sourced materials, crafted with care to meet high-quality standards.

How do I choose the right size?
Refer to our detailed size guide at megantamte.com. Measurements vary by style, so check each product’s specific chart.

Do you offer plus sizes?
Yes! We carry an inclusive range of sizes. Filter by your size on the product pages to see available options.

Customer Service

How can I contact you?
For inquiries, reach out via the contact form on megantamte.com. We aim to respond within 24–48 hours.

Do you have a loyalty program?
Yes! Join our program to earn points on purchases, receive exclusive offers, and more. Sign up at megantamte.com.

Where can I find care instructions?
Care labels are attached to each item. For specific guidelines, check the product description online.